An end-to-end look at the four moving parts: rules, routing, the call itself, and the audit trail you'll hand the inspector.
Start from our safeguarding library: falls, medication concerns, skin integrity, mood, nutrition, infection signs, missed visits, emergencies. Every rule is fully editable — the words are yours, not a black box.
Family don't need to hear about every visit. The GP doesn't care about a missed visit. CareResponse routes the right severity to the right person, with quiet hours respected for non-emergencies.
For high-severity alerts, CareResponse places a real voice call. The on-call manager hears: "CareResponse alert. Margaret H., possible fall. Press 1 to acknowledge, 2 to escalate." No app. No login. Just a phone.
CareResponse connects directly to PASS — visit notes stream in as they're written, with no double-entry for your team. Birdie integration is coming soon. Using something else? Upload a CSV export from your care platform instead, and we'll catch what matters from there.
14 days free. We'll connect your care planner, tune your first rules, and you'll have your first real alert by lunchtime.